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Come visit us at our BRAND NEW RETAIL LOCATION !! Click THE DIRECTIONS LINK ABOVE Please use our new ON LINE APPOINTMENT REQUEST FORM for Local Appointments! NO FINANCIAL INFORMATION IS REQUESTED!! WE WILL BE OUT OF TOWN FROM JUNE 25 through JULY 3rd. All internet orders will be processed as they come in, appointment requests for after the 3rd can be submitted. THANKS!! See our NO APPOINTMENT NECESSARY TIMES OR SCHEDULE AN APPOINTMENT NOW!
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Please click the category your question falls under
Do you accept returns? Yes, within 8 days of mailing to you on IN STOCK gowns ONLY. All special orders are non-refundable (bridesmaids, mothers, bridals and specialty prom) Full details are HERE IN STOCK at the Manufacturer is considered a special order. Only In-stock at A Formal Choice are returnable. What if my special order Bridesmaid or wedding gown does not fit when I get it?
The most important thing is to try and prevent an ill-fitting dress. Call us first and discuss fit with Naomi, or simply email your questions to us. We will answer within 24 hours (probably less than 2 hours). We are experts on all of the gowns pictured, and with some information that you supply - we can probably tell you whether a dress will fit or not. Make sure you have your measurements taken properly before you call so we can discuss how each gown fits. We have an extremely low incident of returns on formal gowns when we advise on fit , as we know how they fit and discuss that with every customer. Where are you located? Puyallup, WA DIRECTIONS PACIFIC STANDARD TIME - Call between 8am and 9pm - Can we come in person and try on the dresses? Yes DIRECTIONS, You can buy any in stock gown and take it home that day. you can also see some of the Special Order gowns and be measured for any special order at this time too. Can I bring my Youth Group or Ward Group to your showroom for an activity? Yes we schedule ward, and youth groups - we offer a short talk on Modesty, demonstration of body type and styles and a try on session - This usually takes 1.5 hours - We Will do fashion shows scheduled in advance however - we do require it to be a stake event or at least involving 3 or more wards. We do not however send out gowns our for shows if we are not in attendance without a deposit of the purchase price. How quickly do you mail out IN STOCK orders? Always within 24 hours - sometimes the same day within 4 hours How quickly can I receive the Bridal Gown I want?
What are your regular delivery charges?
The dress I want IS available in my size, how quickly can I get it?
What are the exact Delivery Times & charges for Specialty Prom Gowns and Bridesmaids & wedding gowns? Bridal gowns, and special ordered prom gowns and Bridesmaids gowns all ship according to the schedule below: (the dates below are the time it would take to arrive at your home) Our Factory offers us 3 delivery options with Specialty Prom, Bridesmaids, and Wedding gowns
You can add a quick delivery option anytime before your order is placed with the factory which is Thursday of each week Simply click below if you would like to add it now.
1. For 6 week Rush Delivery for $10 click 2. For 5 week Quick Delivery for$15 click
During the Month of February Only Normal Delivery times are accepted NO RUSH ORDERS If I order more than one dress do I have to pay $10 shipping on Each Dress? NO! Not if they are all shipped together. We will combine the ship charge and ONLY charge the total of the package that is shipped to you. Please examine your SHOPPING CART to make sure the discounted shipping charges are applied, If it does charge the 410 per gown charge - simply email us and we can immediately credit your account for the overage paid or we can take the order over the phone and charge you appropriately I usually take a much smaller size - why do your charts tell me to buy larger? Wedding and bridal gowns are sized at least 1-2 sizes smaller than regular dresses. If you normally wear a size 5-6 - You will probably fit a size 6 or 8 in our Bridesmaids or Mother charts. This occurs because "off the rack dresses" come in (usually) 6 sizes - but in Bridals - they will span the same measurements but offer about 10 sizes - because they fit more custom, there must be more sizes, that is why size 7-8 in normal clothes usually translates to a 10 or 12 in Bridal Wear. Don't be alarmed, and DO NOT simply order the size you usually wear in pants or dresses. Please measure. Custom orders are non-refundable. 7. I'm confused about my size - I don't fit right into any size? Fit a gown to your largest measurement. If your waist is larger than the size chart by more than ONE INCH move to the next size, if it is large in the bust when it arrives, it can be altered. (opt for the smaller size if your measures on the waist are within 1 inch of the size chart) All Bridesmaids (also Mother's) gowns are cut with 5/8 inch finished & open seams on BOTH sides. So you will have at least 1.5 inches to LET OUT on all dresses. Do not be alarmed if you opted for a gown that will fit you through the shoulders and bust - and will arrive slightly (1 inch or under) small in the waist. You simply need the side seams let out 1 inch and it will fit perfectly. We opt for this in many cases so more costly alterations like sizing down the shoulders can be avoided. But the best option is to speak with us before you decide and we can help you. If you would like help because your measurements don't quite fit well into the charts - simply call us - we are experts on our gowns' fit. Please CALL US!!!! 253-848-3360 Ask for Naomi. Questions about Special Orders
What is a Special Order? A Special Order is any gown that is not listed as IN STOCK and will be constructed for you personally - if you are confused about this - Just email or call us and ask if your order is considered a Special Order. There are no exchanges or returns on Special Orders. Can I get a dress in a different size than listed on your IN STOCK gowns? Sometimes. But mostly, what we have is what we have. There is limited availability on all in-stock gowns. But feel free to call us and see what we can do - you never know - this may be your lucky day. How do I reach you if I want to call and confirm sizing, or stock?
We are happy to give you directions on how to measure, and what size to choose once you have measured. any other questions? Just call! 253-848-3360 Ask for Naomi |
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