INTERNET ORDERS:  

ALL Special Orders and In stock at Manufacturer gowns -(bridesmaids, bridal, and specialty prom) are non-returnable.

What if my special ordered gowns does not fit when I get it?

1. Bridals & Bridesmaids and Prom Gowns are non-refundable if they have been specially ordered (or in-stock at Manufacturer) for you, HOWEVER they do have 5/8" finished seams on each side and at the zipper for alterations (5/8 for maids and 1.0 for bridals) which will equal a total of 1.50"when let out.  These gowns are MADE TO BE ALTERED.  If you consult with us, we guarantee fit to your measures!!

The most important thing is to try and prevent an ill-fitting dress.  Call us first and discuss fit with Naomi, or simply email your questions to us.  We will answer within 24 hours (probably less than 2 hours).   We are experts on all of the gowns pictured, and with some information that you supply - we can tell you exactly how your dress will fit.  Make sure you have your measurements taken properly before you call so we can discuss how each gown fits.  We have an extremely low incident of returns on formal gowns when we advise on fit ,  as we know how they fit and discuss that with every customer.  

Naomi 253-848-3360  or   Email us 

In-Stock Prom gowns Refund policy:

1. All internet  in-stock ( at our store) -orders are returnable within 8 days of shipping to your address.  SORRY,  ABSOLUTELY NO EXCEPTIONS.  We will accept returns/exchanges ONLY if item is
   • UNWORN
   • has all original tags in tact
   • and original sales receipt/packing slip 
2. It is purchasers' financial responsibility to ship back to A FORMAL CHOICE at  5515 81st ST E.  Puyallup, WA   98371.  Shipping charges are non-refundable.  Exchanged items will be issued a new (reduced if possible) shipping charge when re-sent - this must be pre-paid before new item will be mailed.  All returns/ exchanges will be issued a refund in same manner as paid (check/money order/charge).
3. All Refunds must be approved before shipping back to A Formal Choice by phone or email to Naomi at 253-848-3360 - email aformalchoice@comcast.net DO NOT CALL MARGARET JOHNSON.
4. Dresses altered by A Formal Choice, or any other seamstress, are non-returnable (this includes cap sleeves).

IN STORE PURCHASES:

No refunds on In-Store Purchases.